Letters

Richard, We would like to give our thanks and highest recommendation to Richard Old (www.webuyandsellstuff.com). When we were faced with the chore of closing our Pullman house, it seemed like a daunting and emotional mountain to climb. We wanted to move some things to our permanent Texas home, but we had 15 years of furniture,… (more)

Richard, Thank you so much for making downsizing and preparing a home for sale for an elderly person so much easier and virtually stress free. There was little stress for two reasons: first, because you promised to take care of everything. Second, because you actually did what you promised, even though the job was more… (more)

Richard: We appreciate the fact that you got our house cleaned out quickly so that we could get it on the market. The job was done thoroughly. We also appreciate the fact that some things we had overlooked were rescued including my grandmother’s original poems, pictures from my childhood that included one of only three… (more)

Richard, I want to thank you for your guidance on the options available to clear out my parents home of 50+ years. You explained it in a concise way such that we were able to determine the cost and schedule impact of each of the available options, so that we had the information needed to… (more)

To Whom it May Concern, I cannot recommend Mr. Old enough. My family entered a difficult situation when my father was diagnosed with Alzheimer’s Disease. He had been living alone for over 20 years and had been living in his home for over 50 years. In that time, he collected lots of artifacts and items… (more)

Richard: Thank you for such a great, FAST job! We are hopefully going to be able to close on the family house before the end of the month. We appreciate that our poor planning was saved by your efficient clearing of the house. Phyllis H. Selah, WA (more)

Richard: I remember seeing your truck around town and wondering to myself what services you might provide. Now, having worked with you on my sweet Aunt’s estate, I know what service you provide – you are a miracle worker! As you know, my Aunt was a collector. She loved all of her nice things. I… (more)

I am writing to let others know what a wonderful service Richard Old offers. My Mom was moving out of her three bedroom condo in Pullman to her new home in Utah and she was pretty overwhelmed with all the last minute details she needed to do to get her home ready for the new… (more)

When you are faced with lots of ‘stuff’ from treasures to junk and in-between, there is no one better to call than Richard Old, owner of Estate Services. For 30 years or so Richard has helped folks clear out what’s left behind when the time to move comes along. In my case, Richard took over… (more)

To Whom it may concern, My name is Gabriela Mazur and I am extremely pleased to write this letter of recommendation for Mr. Richard Old and his business “Estate Services”. After my parents both passed away, I found myself with the daunting task, more appropriately described as a nightmare, of having to liquidate and empty… (more)

To Whom It May Concern, It is with great pleasure that I recommend Richard Old, Estate Services, for dealing with estate property and household liquidation. As Public Administrator for Latah County, I am responsible for preserving assets of an estate when someone passes away without a Will and without any known heirs. Earlier this year,… (more)

We had the daunting task of cleaning up an estate where everything in the house needed to be removed in a very short period of time. We initially contacted Richard via email. He was prompt in his reply and prior to meeting he advised us on how to proceed. During the in-person walk through, while… (more)

Dear Richard Thank you so much for your assistance in helping me and my brothers deal with our father’s belongings after his death. We really appreciated your experience in dealing with this type of situation. When we met to walk through the house you arrived promptly. During the walk-through you explained how you would handle… (more)

I was named Personal Representative of my cousin’s estate. She began hoarding things many years ago.  I hired Richard Old’s Estate Services to clear out the house and out buildings, which had become an overwhelming mess. Richard was recommended to me by my daughter who works with people familiar with his business. Richard is very… (more)

After my mother passed away, I was left with a house with 70 years accumulation and many fond memories. I had a plan and shortly realized it was not a good plan, trying to deal with it all was just too great a task. I was advised by a friend to contact Richard Old (… (more)

We were faced with needing to clean up an estate and had no idea how to begin. Then we found Richard Old’s Estate Services business on the Internet and contacted him. He came to look at what we had. He was very straight forward with us. In view of the massive scope of the project… (more)

Dear Richard, Please accept the following testimonial as my thanks for a job well done. When I sold my home in Moscow, I moved into a much smaller place in a retirement home in Coeur d’Alene. As such, I had to leave much of my personal property behind. Frankly trying to reduce my footprint seemed… (more)

Letter of recommendation: I engaged Richard Old’s Estate Services to assist my family in clearing out personal belongings after my mother’s death in early September. Richard met personally and promptly with me after my request and was caring and honest. I appreciated his explanations and his assistance in determining the value of items left after… (more)

Dear Richard, On behalf of all my siblings, we want to tell you how sincerely grateful we are for the competent, thorough, and professional services you and your people performed as we were faced with clearing out my mother’s home of 75 years. It was a huge job with an enormous amount of “stuff”. You… (more)

Subject: Call Rich First Recently a few of us pitched in to help a friend clean-out his deceased parent’s old house for an estate sale. Now as these things go, this house had a lot of accumulation, a lot of trash but also a lot of valuable items. We ordered a dumpster and started packing… (more)

To Anyone needing Estate Services, I am writing to highly recommend Richard Old’s Estate Services. I asked him to manage a very large and complicated office project. He described exactly what he would do and how he would do it. During the project, he brought overlooked items to my attention for review. And, he finished… (more)

After a year of illness which left me unable to live in my three story home I needed to put it on the market but was physically unable to do the work necessary to clean out 37 years worth of “stuff”. Estate Services/Dr. Richard Old was recommended to me by several people. When I contacted… (more)

I highly recommend the services of Richard Old / Estate Services. After the death of our mother the family had to face reality – the things Mom treasured for years were not our treasures. We kept those things that were meaningful for us and did not have to spend time and energy on the lifetime’s… (more)

Dear Richard, Thanks so much for your estate sale service! It saved many hours of labor for me and my siblings. Also, thank you for returning the box of family photos that we missed and your thoughtfulness regarding the old high chair and the desk. I would recommend your services to anyone. Gordon Gardner Oakesdale,… (more)

To whom it may concern; We recently used Richard Old’s “Estate Services” to clear out my parents home. We could not be happier with his professionalism and the excellent and speedy job he and his team did. The job was completed ahead of time and was completed as desired. We would not hesitate to use… (more)

Dear Richard, Thank you so much for clearing out our father’s apartment at Bishop Place when he could no longer live there. It was a big job–furniture and many odds and ends to take care of. You took care of everything in less than one day, completely to our satisfaction. A special commendation is due… (more)

When I sold my house this past summer I called Richard Old on July 5th to help with the move. He asked when I needed it done and in a panic told him “last week”! Richard came over the next day to look at my house, that I’d lived in for 20+ years, and garage… (more)

Dr. Richard Old, Estate Services Dear Richard, John and I appreciate your respectful, skillful and speedy response to our distress signal. As we hurried to prepare our downsizing move from our spacious home to a two-bedroom Senior Living apartment, we were overwhelmed. When our house sold immediately after being listed, our stress level became unacceptably… (more)

Mother’s house went on the market and sold within days. I needed to move quickly to liquidate her furniture and belongings before the closing date so the buyers could take possession of an empty house. Richard Old of Estate Services was able to help us meet that deadline on short notice. I signed a contract… (more)

Dear Richard, Our family cannot thank you enough for your help, not once, but TWICE in the last 10 years, as our parents downsized from the farm to a “house in town” and, recently, to an apartment. Because of the wonderful experience they had with you back in 2007, Mom and Dad were very comfortable… (more)

Dear Richard: I just wanted to take a moment to say how much we appreciated your services the past few months. When my father passed in late February, I was deep into the middle of my busiest time of the year at work and having to deal with a house full of “stuff” (100 miles… (more)

Over the past year my elderly mother has required increasing levels of care, from independent living, to assisted living, to now living in a full time care facility. Moving her also involved sorting through and moving her personal and family belongings, and generally dealing with her life represented in an accumulation of things. Each move… (more)

Dear Richard, I felt great relief driving away from our home on April 10, knowing that we had taken what we wanted and left the rest for you to dispose of in a way that was sensitive to us, our community and the environment. We particularly appreciate the speed with which you accomplished your work… (more)

A word about Estate Services- I am a person who tends to keep “things” and even get a little attached to them. I inherited this trait, not surprisingly, from my father, so going through his things, the old family things, to clear the house after his death was difficult. I’m sure this is the case,… (more)

The Clark family would highly recommend Richard Old’s estate services. Dr. Old came to the house on a Friday and proceeded with the liquidation of the remaining items from out parents home the next day. The job was completed by the following Wednesday. He removed all of the items in a timely manner, and we… (more)

To Whom It May Concern: This is an overdue “shout out” and personal thank you to Richard R. Old, Ph. D., Proprietor of Estate Services. We were panicked as our house sold and our vacate date was bumped up not leaving us time to advertise for a moving sale. He not only personally traveled out… (more)

Dear Richard, I am so grateful for your part in my mother’s move! Because of your kindness and your service, we were able to pack up what we wanted and go. You took a great deal of stress off of us, since we were packing, meeting with the lawyer about her finances, meeting with the… (more)

Mr. Old, I wanted to let you know how much we appreciated the service that you provided when you cleaned out our parent’s home in Palouse. The job you did was thorough and completed in a timely manner. You were also very considerate and returned some items that you felt we may have missed. The… (more)

As posted to FaceBook with some of the replies. Fran Kirschner Petrella One of the most difficult times in our lives, whether you are an only child or one of a number of siblings, is when a parent dies…having to deal with the “stuff” of their lives, tying up loose ends, deciding what to keep… (more)

Dear Richard, I am so glad that I was given your business card! You did a wonderful job cleaning out my parents house. It was really great to see you again and we could talk forever about things around Pullman. Thanks again for a job WELL DONE! Sincerely, Betty Eggers (more)

Greetings I am delighted to write this letter recommending the work of Richard Old and his estate management organization We Buy and Sell Stuff. I first encountered Richard through mutual contacts when I was the rector of St. James’ Episcopal Church, and he was assisting the family of one of my parishioners who had died,… (more)

Dear Richard Old, Thank you for your help and guidance in removing furnishings and other items from my mother’s assisted living apartment at Bishop Place in Pullman. You came on very short notice to complete the dispersal process before the end of the month. Thanks to your assistance, I was able to complete the process… (more)

Dear Richard, On behalf of my family and me, we would like to thank you for helping us with the family’s property estate closure. We are very pleased with how you handled this situation with the work you did in removing the unwanted items, and clearing the house so we could get it ready for… (more)

RE: Letter of Reference My brothers and I were responsible for the care and cleanup of our parent’s home in Moscow, ID. The job of gathering up and moving the family keepsakes was daunting enough, but cleaning out the remainder of the items seemed an insurmountable task. A friend recommended that I contact Richard at… (more)

Richard, on behalf of my brother and I, I would like to express our gratitude for your estate services during our recent “hour of need”. We knew this day would come at some point but when our father passed suddenly, your ready assistance was invaluable. As both Bob and I live outside the local area,… (more)

RE: Estate Valuation Services Performed by Dr. Richard Old, of Estate Services I am pleased to offer my very highest recommendation of Dr. Richard Old of Estate Services. I received a referral to Dr. Old from the lawyer handling my father’s estate because we needed to get the “contents of [my father’s] home” evaluated for… (more)

Hi Richard, We just wanted to thank you, again, for being so helpful during a somewhat challenging transition time. Your experience, understanding, and accommodation have been greatly appreciated. Also, thank you for dealing with things in such a timely manner. Having help from an experienced Estate Liquidation Specialist like you made all the difference. Best… (more)

Losing a loved one is hard, and one of the most painful activities can be going through years of belongings, trying to decide what to keep and what to discard. Guilt seems to come with every visit to the trash can. Richard Old was a tremendous help in cleaning out the home I shared with… (more)

To whom it may concern; I recently had the pleasure of having Richard clean up my home in Pullman. He did exactly what he said he was going to do. Finished on time and not only made me happy, my realtor was also very happy with the job he did. I was very happy with… (more)

Richard, Thank you for making the job of moving my mom out of her condo so easy for us. You told us what to take and what to leave and promised to have things completed by a certain date. You had everything out and your cleaning crew completed everything 5 days before the date promised!… (more)

Dear Richard Old, I want to let you know what a lifesaver you have been for me. When it became necessary for me to sell my parent’s home that they had lived in for the past 39 years, I did not have a clue of what I was going to do with all the things… (more)

I want to thank you for your help with emptying out our house and getting it ready for sale. I’m sure you realize that this can be a stressful and time consuming process, and it made life much simpler having someone help us that knows exactly what to do, what has value, what doesn’t, and… (more)

Mr. Mick Nazerali Coldwell Banker 405 S. Grand Avenue Pullman, WA 99163 Dear Mick, Our family has been extremely pleased with the work done by Richard Old of Estate Services. We recommend him enthusiastically to anyone needing an estate sale or household liquidation. Richard went through the house we are selling in Pullman, carefully checking… (more)

We were challenged to liquidate a family member’s property but we were distant to the property. We met with Richard and it was determined that a traditional estate sale would not work as there were no high ticket items to draw bidders and, due to the season, late fall, yard type sales would not bring… (more)

Richard, It is people like you, that people like me, need to connect with and truly value when these times come upon us… I am so grateful for your help and it is rare these days to find someone willing to take the time to refer another company. Word of mouth is definitely mighty! Thanks… (more)

To whom it may concern: We recently sold our house, moved from Pullman to Florida, and made a considerable downsize in furniture and “stuff”. Richard Old and his Estate Services company were primarily responsible for the sale of this and his services were invaluable. Moving and downsizing is not pleasant, but I found that he… (more)

Richard: Thank you very much for all the work you put in on cleaning out dad’s house! Having you do this for us when we all live so far away was the only way to go. Eric took pics of the main areas, and everything looks great! Your job is done and I am very… (more)

Dear Richard Old, I wanted to thank you for the careful work you did in the estate sale of mom’s house and things. The house was left with quite a work load for you to sort through. It was an overwhelming project for me to try and look through all of her things and decide… (more)

Dear Richard: We were very satisfied with the service you performed for us at the Steptoe property. You certainly provided all the things you said you would. The house, garage and outbuilding are clean and empty. This would have been a monumental task for us to complete. We also appreciate the things you found that… (more)

I just recently returned from Moscow where I was finishing up cleaning out my dad’s storage areas after his death in Nov. When I was just about finished and after sending things to donation, recycling and the dump, I decided it was time to take the “good stuff” to an antique’s dealer or estate agent.… (more)

Having lived next door to our elderly friends (both now in their 90’s) for twenty years, they became more than neighbors, and much more than friends — They became family! When it was deemed time to move near their daughter in Spokane, they were overwhelmed by the idea of all that needed to take place.… (more)

Richard, We greatly appreciated the clean up you performed on my Mom’s house. She was almost a hoarder and you did an admirable job on getting rid of the clutter. Hope that you made out OK on the sale. I know that there weren’t many things of any great value, because she was also very… (more)

Richard was able to, on short notice, get great exposure out for my mother’s large moving sale. He provided invaluable advice on how to manage the sale of some of the more difficult items (e.g. baby grand piano, large pallet of used brick) and on what to expect from the whole experience. We were not… (more)

We called Richard Old for advice on how to clean out my 97 year old mother-in-law’s house in which she had lived for 56 years. Her moving plans were abrupt, our emotions were high, and we needed help. Even though his business would stand nothing to gain because my mother-in-law’s house was in California, Richard… (more)

Dear Mr. Old: This is a very delayed note to thank you for everything you did to make my move to Bishop Place as comfortable as possible. Without your very kind assistance I would have never been able to manage the disposal and distribution of the many, many items I did not wish to keep,… (more)

Dear Richard: Thank you for handling my father, John Elder’s estate. I was very pleased with our initial discussion over the phone, our walk-through of my father’s home, and the way you handled the sale/removal of my father’s furniture and household items. You were professional, courteous, and thorough. After you finished the estate sale, I… (more)

Dear Richard, I want to thank you for your recent services. Estate Services delivered precisely as we arranged and was very thorough; I was impressed. Your availability by phone and email was also very helpful. The provided contract was simple and clear. The house was completely emptied in the promised time frame which, in my… (more)

Dear Mr Old, I’m writing to you on behalf of Marta Wojcicki who has asked me to tell you that she is truly grateful for everything you have done to help her with the sale of her flat. She says that you were really professional and extremely helpful in her difficult situation and that she… (more)

To whom it may concern I am pleased to write this letter of recommendation for Richard Old. I hired Dr. Old last month to clean out my parents’ house, as it was difficult for me because I live out of the state. I met with Dr. Old and we established a time frame and budget.… (more)

To Whom It May Concern: I had the pleasure of working with Richard, after calling him late one night and on short notice, to help get my parents home ready to sell. He promptly met me at the house and after looking through the house, outlined what he could do for me. Had I known… (more)

To Whom It May Concern: My father passed away last year, and this year my mother decided to move from Pullman to the D.C. area in order to be closer to me (her only child) and to her sisters. She was moving from a large five-bedroom house to a small two-bedroom apartment, and had thirty-eight… (more)

Dear Mr. Old, Thank you so much for the kind assistance you have given to my friend Inn-Soo Lee. She says she could not have managed without your help. Regards, Marsha Olsen Pullman, WA (more)

Richard: Thank you so much for all your work at my mom’s place. It was so nice to stop making decisions! Having the place empty was just perfect, we did a little painting and are ready for the Realtor to come this week. Thanks again for coming all the way to Lewiston to take on… (more)

Richard, I was just leaving the house when I received your email on my iPhone. I have the key that you left and the house is locked. Thank you for the work that you did for us. The house looks great and we appreciate both your timeliness and thoroughness in taking care of our father’s… (more)

Hi Richard, Marian has informed that the house is clean and that you did a great job. We really appreciated the fact that you were right on top of this on the Saturday that we left Pullman. The last thing I expected when I was in Butte, MT later that day was a phone call… (more)

Rhonda Jo Styer Senior Housing Manager Fairview Village Estates Moscow, Idaho Dear Rhonda Jo: I want to thank you for recommending Richard Old to us for estate services. His help was invaluable during our move. Not only did he arrange the sale of some items of furniture, he also took care of disposing of unwanted… (more)

Dear Richard Old, Several years ago, when my husband and I began to talk on and off about the inevitability of a move from our big old house on Moscow Mountain, I thought about all the rooms, closets, cupboards, shelves, and storage spaces crammed with items accumulated in thirty-odd years…and shuddered, dismissing the possibility of… (more)

Richard, I want to thank you for your services. While we did not have enough left in our parent’s house for an estate sale, you still offered to take what was left, sell what you could, donate some to charity, and make multiple trips to the dump. You left us with a very clean, empty… (more)

Dear Mr. Old: I am writing to let you know that you made the process of selling my house much easier than I had hoped. It was a very difficult decision to make, as we had built the house from the ground up by ourselves, and a lot of my husband and I were there.… (more)

Richard Old is a lifesaver. I faced a horrendous job of months of work cleaning out my parent’s house that had been accumulating stuff for 42 years. All the rooms were literally thigh deep (and stacked shoulder high in some places) with papers, magazines, treasures, and otherwise just plain junk, all coated with at least… (more)

PERSONAL RECOMMENDATION OF ESTATE SERVICES CO. Hi Craig, I wanted to take a moment to enthusiastically recommend Richard Old and his Estate Services company to you for use by your clients. I used Richard to help with my Dad’s estate recently. As you know, I do not live in Colfax, so vacating Dad’s apartment, disposing… (more)

TO WHOM IT MAY CONCERN: When my mother passed away several years ago, and again when my bachelor brother passed away. we were confronted with disposing of 70 to 80 years of accumulation of furniture and other belongings. We called on Richard Old for assistance. We were well pleased with his knowledge of values of… (more)

To Whom It May Concern: I was tasked with preparing my elderly mother’s home in Moscow, ID for sale. Through my Realtor in Moscow, Jeanne Jones of Moscow Realty, I found Richard Old and his company Estate Services. After contacting Rich Old and talking with him, I knew he was the right man for the… (more)

Dear Rich: On behalf of myself and my brother and sister, we want to sincerely thank you for your help in setting up our Estate Sale recently. If you had not assisted us I am sure that we would have still been in a dilemma as to how to begin. A service such as yours… (more)

TO WHOM IT MAY CONCERN: When my mother was unable to continue living in her home of 50 years in Moscow, Idaho, it became my responsibility to dispose of much that had accumulated during that time. Richard Old came to my rescue in my most difficult task… that of disposing of my dad’s collection of… (more)

Dear Bruce: I am writing on behalf of my family to express our gratitude in being able to utilize Richard Old’s Estate Services. We found Richard to be very competent and sensitive in the handling of our sale, It was a task that we simply could not have done as well as Richard was able… (more)

To Whom It May Concern: I have been in the real estate business in Whitman County for 12 years. I have encouraged many of my residential sellers to contact Richard Old of Estate Services to help with the accumulation of personal belongings over the years in their residences. He not only will pay you for… (more)

Dr. Sam Smith President Washington State University Pullman, WA 99164-1049 Dear President Smith: The past month of going through the personal effects of Gertrude Gannon-Bryan, has not been without some bright moments. I would like you to know that Richard Old was especially respectful of our desire to carry out her wishes that Washington State… (more)

Dear Richard, Please accept my apologies for taking so long to thank you for cleaning out my house and getting it ready for the new owners. They have let me know what good shape everything was in when they moved in. I don’t think I could have done it without your help! Your services and… (more)

Estate Services Dr. Richard Old P O Box 272 Pullman, WA 99163 Dear Professor Old: RE: Estate of Eleanor H. Felton – Deceased 707 East E St., Moscow, Idaho Our File No. 4924 On Monday, March 25, 2002, I had occasion to be in Moscow to sign the closing papers on the sale of mom’s… (more)

TO WHOM IT MAY CONCERN: I recently employed Richard Old to help clean out my mother’s house prior to turning it over to a new owner. I had a deadline for this and was pleased to find that he could accommodate this need on short order. We were entirely satisfied with his work and approach… (more)

Dear Rich: Just a note to tell you how pleased we have been with your help during our recent move. From all indications it appears that you had a good garage sale as we have heard many positive comments from those who made purchases. The buyers for the house have arrived and are very pleased… (more)

To Potential customers of Richard Old’s estate sales: Last spring I found myself cleaning and sorting through items in our family home. Fortunately, Richard was recommended to me as good help with the job at hand. “Good” was the wrong adjective. He was EXCELLENT, absolutely the man for the job. He has the know-how to… (more)

TO WHOM IT MAY CONCERN: As the personal representative of a deceased’s estate, I recently contracted with Richard R. Old, Ph.D., proprietor of Estate Services to dispose of the items of personal property remaining in the decedent’s home after the relatives had removed the items which they wanted. There were some items of furniture, knick-knacks,… (more)

Richard: I want to thank you for your help in clearing out my mother’s house. We were on a tight deadline and so I am grateful that you were able to not only take on the job but to go above and beyond what we expected. Walking into an empty house last week was such… (more)