Mr. Mick Nazerali Coldwell Banker 405 S. Grand Avenue Pullman, WA 99163
Dear Mick, Our family has been extremely pleased with the work done by Richard Old of Estate Services. We recommend him enthusiastically to anyone needing an estate sale or household liquidation.
Richard went through the house we are selling in Pullman, carefully checking its contents with us and clearly explaining his operation. Although it was a complex job, he emptied the house and yard completely, exactly as requested. He took various items to appropriate places: recycling (over 1,200 lbs of it!), papers for shredding, garbage, gave away useful items to the needy; and found good homes for the houseplants.
His contract allowed us to make certain requests, looking for and returning several items we had been unable to find (including some cash) or had accidentally left behind. He went above and beyond what we had asked for, taking specific items to intended recipients, such as relevant documents to our church. The house was cleaned and clear photos sent promptly to us. With all of this, Estate Services finished ahead of schedule.
We found Richard particularly easy to work with. His communication with us was excellent, as it also seemed to be with you as our real estate agent. He was straightforward, knowledgeable, and approachable. We appreciate his aim of getting things to those who could use them and keeping as much as possible out of the landfill. Richard met this goal as well as completely satisfying our needs as clients. He is a model to follow.
Very Truly Yours, Carolyn G. Koehler Kristin J.K. Ferguson