To Whom It May Concern:
My father passed away last year, and this year my mother decided to move from Pullman to the D.C. area in order to be closer to me (her only child) and to her sisters. She was moving from a large five-bedroom house to a small two-bedroom apartment, and had thirty-eight years’ worth of belongings she needed to sort through and get rid of. My mother is sixty-five and has a severe case of fibromyalgia that makes it difficult for her to walk and impossible for her to lift heavy things, and I wasn’t available to go to Pullman to help her, so we had no idea how we were going to pull this off.
Several of my mother’s friends highly recommended Richard Old, so I looked at his website and, impressed, encouraged my mother to hire him. She was initially reluctant to trust a stranger, worried that she wouldn’t get a fair price for her belongings, but I urged her to give him a try because we really didn’t have any other choice. I was a little anxious about how things would turn out, because my mother has very high standards and is suspicious of business people in general, but I hoped for the best.
Here is what my mother had to say after working with Richard Old: “Thank God for Mr. Old. I don’t know what I would have done without him. He made me feel very comfortable, and he acted with compassion and generosity in everything he did. He did all the work so that I could just sit in a chair and tell him which belongings I wanted to leave and which ones I wanted to take. He made all the arrangements for things to be sold or taken to charity. If I didn’t feel well and had to cancel an appointment, he was very understanding. I have never seen a professional person being so kind.”
Throughout the process, Richard kept me informed about how my mother’s move was progressing, and reassured me that things were going smoothly. It was clear to me that he was a total pro who cared deeply about and took pride in his work. He struck me as the type of person who would excel at anything he did, and I felt that my mother and I were both extremely lucky that he had chosen this line of work.
Thanks to Richard Old, my mother’s move went without a hitch. We will always be grateful for what he did for us.
Sincerely,
Young Jean Lee
Brooklyn, NY