Dear Richard:
I just wanted to take a moment to say how much we appreciated your services the past few months. When my father passed in late February, I was deep into the middle of my busiest time of the year at work and having to deal with a house full of “stuff” (100 miles away) was going to be challenging at best. However, you were very flexible with your schedule which allowed for us to quickly coordinate a game plan. From there, you took charge and provided exceptional service throughout the process.
First, you were very helpful in selling 3 (!) cars that would have otherwise been very challenging to dispose of. Once you sent out the emails to your mailing lists, each of the cars was sold very quickly with little to no hassles. Furthermore you facilitated these sales as part of your regular services and did not take any sort of fee/commission for your efforts. Very much appreciated.
Second, with this incredibly wet winter that we’ve had, the house experienced water issues that had never been seen in the 30+ years our family lived there. However, you took the initiative to use a shop vac to suck up water in the house (on multiple days) to avoid any additional damage that might have otherwise occurred. That was much appreciated!
Finally, as part of your standard paperwork you requested that I list out any items that, if found, should be returned to me. Here again, you went above and beyond and in a few instances, reached out to me regarding items not on the list that you thought still might be important to me. That again was much appreciated since we did not have a lot of time to go through the house in great detail.
From start to finish you were a real professional and your services were greatly appreciated. I’d highly recommend you to anyone.
Best regards,
Jason R. Munn